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A Few Words About Us

Watkins Security Agency, Inc. is a woman owned and operated business, headed by Goldie Watkins and founded by the late Colonel James H. Watkins in 1981. The management team is led by Goldie Watkins CEO, with Hayden C. Moore, as President and Chief Operating Officer and Ellen Perry, Executive Vice President. As an independent, family-owned company, we only answer to our clients, our employees, and our unwavering commitment to every post under our protection. With more than 40 years of operating experience, we have built a reputation as a premier security service provider.

We have remained consistent in providing our clients with a highly qualified, professional level of personnel required to meet their needs. Regardless of the size of the contract, we can provide the attention required to insure maximum performance and compliance.

Experienced

Watkins Security Agency started as a small operation and has grown to two offices, who manages over 500 employees. Currently, WSA consists of two corporations, Watkins Security Agency, Inc. and Watkins Security Agency of DC., Inc. Over the years, Watkins Security Agency has partnered with a wide variety of businesses and agencies in the Baltimore-Washington metropolitan area, including:

  • U.S. Department of Transportation
  • U.S. Department of Defense
  • U.S. Department of Energy
  • U.S. Department of Labor
  • U.S. Department of Housing and Urban Development
  • DC Department of General Services
  • Maryland State Highway Administration
  • Baltimore Washington International Airport
  • Maryland Department of General Services

Dedicated

At Watkins Security Agency, we customize our security services to meet specific client requirements and unique contract characteristics. With a challenging industry, we have developed a team of outstanding security professionals, who are truly dedicated to making customer service the highest priority. We utilize state-of-the-art technologies in our initial training and management systems. We employ security innovations and with the help of our highly qualified professional personnel, we provide continuing education for our security force, in order to meet the needs of the client, regardless of the size of the contract. We are fully prepared to satisfy and accommodate our clients’ specialized needs, today and well into the future. We maintain clients’ satisfaction by listening and learning about the people we serve and the challenges they face before we customize our security plans to best suit their needs.

Different

Watkins’ officers are put through the test—literally and physically. Each of our 500+ officers undergo rigorous background screening and a basic training program, which is supplemented by special work— theoretical as well as practical training. At WSA, we believe in not only recruiting the best of the best, but also fostering a productive and supportive working environment through our professional development program. Our culture is made up of passionate and dedicated individuals who believe in our mission. This results in a minimum of 40 hours of training in such topics as:

  • Security Technology & Operations
  • Professional Ethics & Standards
  • Crisis Intervention
  • Conflict Management
  • Laws of Arrest
  • Medical Emergencies
  • Bomb Threat Procedures
  • Report Writing & Interviewing Techniques

Certifications & Awards

  • Women Owned Small Business
  • Minority/Women’s Business Enterprise
  • General Services Administration
  • National Rifle Association
  • American Red Cross
  • D.C. Certified LSBDE
  • Local Disadvantaged Business Enterprise (LDBE)
  • Small Business and Local Preference Program (SBLPP)
  • Montgomery County Minority Female & Disabled Owned Business Program
  • 2022 Inner City 100 Winner

  

Our Approach

  • Responsive
    We are responsive. Accessible and on time. Always adjusting to the changing needs of our clients —at a moment’s notices.
  • Customer-Driven
    We are customer-driven. Everything we do resolves around what is best for our clients. Constant communications with the client, the management, and the officers on site ensure optimal service to our clients.
 



Our Unique Quality Assurance Program mandates that the professional Quality Assurance Manager conducts random inspections of all posts and sites. We keep written logs of every patrol and post, plus written reports of any incidents.

We are cost effective. We offer a better managed, more responsive, and more experienced team to our clients … all competitively priced.